Access Server Via SSH

The most common way to access your server is by ssh.

If you're a Mac user, SSH access is straightforward. Windows users, view the guide on accessing via PuTTY.

Add SSH Key to your server

The first thing to do is create your SSH keys if you don't already have them.

In your terminal, run the following command:

ssh-keygen -t rsa

This will output a private and public key pair in your /.ssh directory.

Add the public key to your server in the SSH Key section.

Access your server via SSH

After you setup your SSH key on your device and in Cleavr, you can use the following command on your terminal / command line interface:

ssh cleavr@<server public ip>

Replace <server public ip> with the public IP for the target server you are SSH'ing into.

Note - if the above doesn't work, it may be that you need to include the path to the private key as well as the name.

ssh cleavr@<server public ip> -i ~/path/to/key/key_name

Cleavr is the server user added during all server provisionings. You can add an additional server user to your server and replace cleavr with the created server user to access your server as that user.

If you have a server provisioned prior to 30 September 2020, then the username to use us 'cleaver' instead of 'cleavr'.

Access your server as root user

In the case where you need to make changes as a root user, you may want to access the server as a root. The 'cleavr' user does not have root privileges for security reasons so that the user is not granted too much power.

If you need to use root, be sure to be very careful as you might unintentionally make changes that impact your server and how Cleavr interfaces with it.

To access, you can ssh into the server via

ssh root@<public server ip> 

Or, if you are already accessing your server as 'cleavr', you can change to root by using the following command:

sudo su root

And then supply the sudo password when requested.

Access via your providers console

Most VPS providers also provide a link to launch the server console from within their interface. This can be another option for you. However, be warned. These connections are typically pretty slow.